Select the items to return
Returns & Exchange Center
Receive an return confirmation
Ship items back to us
- All sale items are Final Sale and are not eligible to be returned or exchanged.
- Items purchased from RE/DONE are eligible for a refund if they are returned/postmarked within 14 days of the shipped date.
- Return shipping fee will be deducted from the total amount. This amount will be quoted during the time of creating the return
- All items must be unworn with tags attached to be accepted for return or exchange.
- We reserve the right to refuse or deny any return that shows signs of wear.
- Restocking Fee: If 5 or more items are returned from the same order the customer will be charged a 20% restocking fee that will be automatically deducted from your return.
- Discount codes can be used toward any original or full priced item and returned.
- If the code is applied to a Final Sale or Sale item, it will not be eligible for return.
- We offer price adjustments within a 14 day time period from when the order is placed
- We do not offer price adjustments for items that are purchased at a sale or marked down price
- If you are outside the USA and looking to return an item, please follow this link: Global-e Return Portal
- If you receive an item that is damaged, please contact customer service immediately by email: firstname.lastname@example.org
- If your RE/DONE jeans rips or tears please email > email@example.com with flat images and a detailed description of what you would like repaired.
- We will happily replace Tees or Re/done Levi's within one year of purchase should the item be damaged beyond repair > Register Your Jeans!